Terms of use and company-name policy
These terms cover the game and its public features. The operator is identified below; Xsolla’s role in a web purchase is described separately. Mandatory consumer rights in your country of residence are not affected.
- Game operator
- 제로투원플로우(021flow) — 개인사업자 / Zero to One Flow (sole proprietorship)
- Representative
- 류성태 (Sungtae Ryu)
- Business registration number
- 317-09-03418
- Mail-order business report number
- 제2026-수원영통-1191호
- Business address
- 경기도 수원시 영통구 법조로 25, A동 2704호 / A-2704, 25 Beopjo-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Republic of Korea
- Telephone
- +82-70-8676-0210
- Game support / content reports / appeals
- contact@021flow.com
- Support mailbox provider
- Google Workspace (Gmail), Google LLC / Google Workspace (Gmail), Google LLC
- Privacy officer
- 류성태 (Sungtae Ryu)
- Privacy officer email
- contact@021flow.com
- Privacy / rights requests
- contact@021flow.com
- Request procedure
- 게임 계정에 로그인할 때 쓰는 이메일 주소에서 contact@021flow.com으로 요청 종류(열람·정정·삭제·처리정지·동의 철회)와 로그인 방식(Google 또는 Apple)을 보내 주세요. 보낸 주소가 계정의 인증 이메일과 같은지로 본인을 확인하며, 비밀번호·인증 토큰·카드 정보는 요구하지 않습니다. 대리인은 위임장을 함께 보냅니다. 계정 삭제는 게임의 계정 화면에서 직접 할 수도 있습니다. / Email contact@021flow.com from the address you sign in with, stating the request type (access, correction, deletion, restriction, withdrawal of consent) and your sign-in method (Google or Apple). We verify you by matching the sender with the verified email of the account and never ask for passwords, tokens or card details. Agents must include a power of attorney. You can also delete your account directly in the account screen of the game.
- Response-time criteria
- 한국: 접수 후 10일 이내 조치 또는 지연 사유 통지. EU·영국: 1개월 이내(복잡한 경우 사유를 알리고 2개월 연장 가능). 미국 캘리포니아: 45일 이내(필요 시 45일 연장). 그 밖의 지역은 이 중 가장 짧은 기준을 적용합니다. / Korea: action or a notice of delay within 10 days. EU/UK: within one month, extendable by two months with reasons. California: within 45 days, extendable once by 45 days. Elsewhere we apply the shortest of these.
Game and permitted use
BLACK COMPANY is a fictional business simulation. Game companies, employees, reviews, subscriptions and money are simulated; they are not real employment, investments or payouts. The license is for personal play. Ownership of the game’s code and artwork is not sold. Redistribution or commercial use needs permission or a right under applicable law.
Accounts, saves and availability
An account is optional for local play. A web purchase is linked to the signed-in game account. Keep recoverable save exports and use the same account for access. Deleting an account can prevent automatic recognition of its purchase; contact support before deletion if there is an unresolved purchase issue. No Steam key, mobile-store purchase, all future DLC, fixed service lifetime or specific OS support is promised.
One-time web purchase
When offered, full_license is one non-consumable payment, not a recurring subscription. It unlocks the remaining industries, Sandbox and Tenure; 3 industries are free to start. The reference price is $4.99; Xsolla’s final country/currency/tax/fee total must be checked before confirming. Payment and refund handling are through Xsolla as merchant of record. The exact seller entity and applicable agreements are shown in that checkout and receipt; the game operator does not replace that seller.
Regional information before payment
Country-specific information follows the purchase country, not the interface language. For EU/EEA and UK purchases, read the applicable digital-supply and withdrawal information and any separate immediate-supply choice in checkout. Opening the game’s checkout button is not a waiver of any right. Purchases are not offered in South Korea at this time. In the US, Japan and other markets, the local disclosures and dispute contacts are shown in checkout. These terms set no universal refund period, no blanket no-refund rule and no single compulsory dispute forum.
Support and disputes
The operator contact below is for game access, bugs, save issues and public-content reports. Xsolla’s support path handles payment/refund requests. There is no fixed support schedule or service-level guarantee; privacy and rights requests follow the response criteria listed below. Use the applicable seller’s dispute procedure and the operator contact for game-service issues. Mandatory consumer rights are not excluded.
Allowed and prohibited public names
Use invented, non-identifying company and CEO names you are entitled to use. Public profiles and generated reviews must remain clearly fictional. Do not impersonate people or companies, imply official endorsement without authority, disclose others’ personal or confidential information, or use unlawful, infringing, threatening, hateful or harassing names. A game profile must not be presented as verified employee testimony about a real employer. Alleged infringement and any applicable lawful-use exceptions are reviewed case by case.
Report, review and removal procedure
Use Report this company on a public profile or the operator’s support contact below. Include the public URL, disputed name/field, reason, relevant evidence links and requested action; send only necessary information, never passwords, session tokens or payment-card details. Sample profiles can also be reported.
The operator reviews the report and visible content, records reasons and notifies parties when appropriate, within safety and legal limits. Signed-in ranking reports use reason categories; three distinct reporting accounts temporarily hide a result. Operators can hide or restore ranking results and unpublish individual player company profiles using ID confirmation and a recorded reason. Filtered names remain excluded. No fixed response time is promised, and these tools do not replace human review.
Appeals
Send the case reference, disputed decision, supporting evidence and requested reconsideration to the same operator support contact. The operator reconsiders the case and gives a reasoned outcome. Do not republish prohibited information while seeking review. Appeals are handled by a person, not an automated service.
Changes
Material product, contact, region or policy changes are announced with an updated notice. Privacy and retention are described separately in the privacy notice.